Data Protection

ebobet Privacy Policy
— Your Data, Protected

At ebobet, your privacy is not an afterthought — it is built into how the platform works. This Privacy Policy explains exactly what personal data ebobet collects, why it is collected, how it is used, and what rights you have as a member. Read it carefully before using the platform.

Last Updated: January 2025

How ebobet Protects Your Privacy

Six core commitments ebobet makes to every member regarding their personal data.

🔒
SSL Encryption

Every page on ebobet is protected by SSL encryption. All data transmitted between your device and the ebobet platform is encrypted end-to-end, making it unreadable to any third party in transit.

🚫
No Data Selling

ebobet does not sell, rent, or trade your personal data to any third party for marketing purposes. Your information is used solely to operate your account and improve your experience on the platform.

🎯
Purpose-Limited Use

Data collected by ebobet is used only for the specific purposes stated in this policy. ebobet does not use your data for unrelated activities without your explicit consent.

🗂️
Minimal Data Collection

ebobet only collects the data that is genuinely necessary to operate your account, process payments, and comply with legal obligations. No unnecessary personal information is requested.

Your Rights Respected

You have the right to access, correct, or request deletion of your personal data at any time. ebobet will respond to all data requests within a reasonable timeframe and without unnecessary delay.

🛡️
Secure Storage

All personal data held by ebobet is stored on secure, access-controlled servers. Internal access to member data is restricted to authorised personnel only, on a strict need-to-know basis.

01 Overview

This Privacy Policy applies to all services provided by ebobet, including the website at ebobet.vip and the ebobet mobile app. It describes how ebobet collects, processes, stores, and protects the personal data of its members and visitors.

ebobet is committed to handling personal data responsibly and transparently. This policy is written in plain language so that every member — regardless of technical background — can understand exactly how their information is handled. If anything in this policy is unclear, please contact the ebobet support team directly.

By registering an account or using the ebobet platform, you confirm that you have read and understood this Privacy Policy and consent to the data practices described within it.

02 Data We Collect

ebobet collects personal data that is necessary to provide a safe, functional, and compliant gaming platform. The categories of data collected include:

Category Examples Purpose
Identity Data Full name, date of birth, national ID number Account verification and age confirmation
Contact Data Mobile number, email address Account communication and support
Financial Data bKash/Nagad/Rocket account reference, transaction history Payment processing and fraud prevention
Technical Data IP address, device type, browser, operating system Platform security and performance
Usage Data Games played, bet history, session duration Responsible gaming monitoring and product improvement
Communications Data Support chat logs, email correspondence Customer service and dispute resolution

ebobet does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or regulatory obligation.

03 How We Collect It

ebobet collects personal data through the following channels:

  • Direct submission — when you register an account, complete identity verification, make a deposit, or contact support.
  • Automated collection — through cookies, server logs, and analytics tools as you browse and use the ebobet platform.
  • Third-party providers — payment processors (bKash, Nagad, Rocket) and identity verification services may share relevant data with ebobet as part of transaction processing.
  • Game providers — game session data is shared between ebobet and its game providers to ensure accurate bet recording and payout processing.

04 How We Use Your Data

ebobet uses the personal data it collects for the following purposes:

  • To create and manage your ebobet account, including identity verification and age checks.
  • To process deposits, withdrawals, and all financial transactions on the platform.
  • To detect and prevent fraud, money laundering, and other prohibited activities.
  • To provide customer support and resolve disputes or complaints.
  • To send you account-related notifications such as transaction confirmations and security alerts.
  • To monitor gameplay patterns for responsible gaming purposes and intervene where necessary.
  • To improve the ebobet platform, fix bugs, and develop new features based on usage data.
  • To comply with legal and regulatory obligations applicable to online gaming operators.

ebobet may send you promotional messages about bonuses and offers if you have opted in to marketing communications. You can opt out at any time by contacting support or updating your account preferences.

05 Data Sharing

ebobet does not sell your personal data. However, in order to operate the platform effectively and meet legal obligations, ebobet may share your data with the following categories of third parties:

  • Payment processors — bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions securely.
  • Identity verification services — third-party KYC providers may process your identity documents to confirm your eligibility to play on ebobet.
  • Game providers — game session data is shared with licensed game providers to ensure accurate gameplay records and payouts.
  • Regulatory and law enforcement authorities — ebobet will disclose data to relevant authorities when required by law, court order, or regulatory directive.
  • IT and security service providers — companies that help ebobet maintain platform infrastructure, security monitoring, and fraud detection systems.

All third parties that receive data from ebobet are contractually required to handle it securely and use it only for the specific purpose for which it was shared. ebobet does not permit third parties to use your data for their own marketing purposes.

06 Cookies & Tracking

ebobet uses cookies and similar tracking technologies to make the platform work properly and to understand how members use it. Cookies are small text files stored on your device when you visit the ebobet website or use the app.

  • Essential cookies — required for the platform to function. These cannot be disabled. They handle session management, login state, and security tokens.
  • Analytics cookies — help ebobet understand which pages are visited most, how long members stay, and where they encounter issues. This data is aggregated and anonymised.
  • Preference cookies — remember your settings such as language preference and display options so you do not have to reset them each visit.

You can control non-essential cookies through your browser settings. Disabling certain cookies may affect the functionality of the ebobet platform. ebobet does not use third-party advertising cookies or cross-site tracking technologies.

Continuing to use the ebobet platform after being notified about cookies constitutes your consent to the use of essential and functional cookies as described above.

07 Data Retention

ebobet retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and regulatory obligations. Specific retention periods include:

  • Account and identity data is retained for a minimum of five years after account closure to comply with anti-money-laundering regulations.
  • Transaction records are kept for a minimum of five years for financial compliance purposes.
  • Customer support communications are retained for two years after the last interaction.
  • Technical and usage data may be retained in anonymised form for longer periods for platform improvement purposes.

Once the applicable retention period has expired, ebobet will securely delete or anonymise your personal data so that it can no longer be linked back to you.

08 Security Measures

ebobet takes the security of your personal data seriously. The platform employs a range of technical and organisational measures to protect your information against unauthorised access, loss, or misuse:

  • All data in transit is protected by TLS/SSL encryption.
  • Sensitive data at rest is stored using industry-standard encryption protocols.
  • Access to member data within ebobet is restricted to authorised personnel only, based on role and necessity.
  • Regular security audits and penetration testing are conducted to identify and address vulnerabilities.
  • Two-factor authentication is available for member accounts and is strongly recommended.
  • Suspicious login attempts and unusual account activity are automatically flagged and reviewed.

While ebobet takes every reasonable precaution, no online platform can guarantee absolute security. Members are encouraged to use strong, unique passwords and to report any suspicious account activity immediately.

09 Your Rights

As an ebobet member, you have the following rights regarding your personal data. To exercise any of these rights, contact the ebobet support team with your request:

👁️
Right to Access

Request a copy of the personal data ebobet holds about you at any time.

✏️
Right to Rectification

Ask ebobet to correct any inaccurate or incomplete personal data on your account.

🗑️
Right to Erasure

Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention requirements.

⏸️
Right to Restriction

Ask ebobet to limit how your data is processed in certain circumstances, such as while a dispute is being resolved.

📦
Right to Portability

Receive your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.

🚷
Right to Object

Object to the processing of your data for direct marketing purposes at any time, with immediate effect.

ebobet will respond to all data rights requests within 30 days. In complex cases, this period may be extended by a further 30 days, and you will be notified of the extension.

10 Minors

The ebobet platform is strictly for adults aged 18 and above. ebobet does not knowingly collect personal data from anyone under the age of 18. If ebobet discovers that a minor has registered an account or provided personal data, that account will be immediately closed and all associated data will be deleted.

If you believe a minor has accessed the ebobet platform using your details or has created their own account, please contact ebobet support immediately so the matter can be investigated and resolved without delay.

11 Policy Changes

ebobet may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or data processing practices. When material changes are made, members will be notified via email or an on-platform notification before the changes take effect.

The updated policy will always be published on this page with a revised "Last Updated" date. Continued use of the ebobet platform after any update constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, you should stop using the platform and close your account.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how ebobet handles your personal information, please get in touch with the support team:

ebobet's support team is available around the clock. All privacy-related requests are handled with priority and full confidentiality.

Play with Confidence on ebobet

Your data is protected, your account is secure, and your privacy is respected. Join ebobet today and experience a platform built around trust.